The new collection is here · 20% off pre-orders · pre-order now

Pre-orders ship in mid-January · shop the collection

Fragrance free · made in Europe · built for every skin tone · see the science

Shop Pre-order

By step

By concern

Rituals

The heroFirst lightDark-Spot Serum

How pre-orders work

Pay today at the pre-order price. It ships in mid-January. Cancel free until it ships.

From order to doorstep

Four steps,
no surprises

Every date and every charge is shown before you pay.

  1. 1

    Today

    You order and pay

    You pay the pre-order price, 20% below the regular price. Your confirmation email arrives within minutes.

  2. 2

    While you wait

    We keep you posted

    We email you if anything about the ship date changes. You can cancel at any point for a full refund.

  3. 3

    Mid-January

    Your order ships

    We email your tracking link the day it leaves.

  4. 4

    After delivery

    14 days to decide

    Changed your mind? Unopened products can come back within 14 days for a refund.

The promise,
in plain words

What you payThe pre-order price shown in your bag: 20% off every pre-order. The routine set is €75.20, €94 at the regular price.
When you payToday, in full, at checkout.
When it shipsMid-January. The date is in your bag, at checkout and in your confirmation email.
If the date movesWe email you the new date. Keep your order, or cancel for a full refund.
CancellingFree, any time before your order ships. No reason needed.
RefundsTo your original payment method, within 14 days of your request.
PaymentShopify's secure checkout. We never see your card number.
DeliveryIreland and the rest of the EU. Costs are shown at checkout before you pay.
See the collection

The full legal wording is in the terms of sale and on the shipping and returns page.

Questions

Cancel or withdraw
Why is it a pre-order?

Pre-orders tell us how much to make for the first batch. In return, you pay 20% less than the regular price.

When is my card charged?

On the day you order, in full. That is why you can cancel for a full refund at any time before it ships.

How do I cancel?

Use the withdrawal form on the shipping and returns page, or email info@clarive.world with your order number. We confirm by email and refund you within 14 days.

What if my order is late?

We email you with the new ship date as soon as we know. You choose: keep the order, or cancel and get everything back.

I ordered more than one product. Do they arrive together?

If everything is ready on the same date, yes. If not, we may send your order in parts, and you only pay delivery once.

Can I change my delivery address?

Yes, any time before your order ships. Email info@clarive.world with your order number.

Do I pay customs charges?

No. Every order ships inside the EU, so there are no customs charges.

Can I use a discount code?

Yes. Open your bag, choose "Have a code?" and type it in. One code per order.