How can
we help?
Pre-orders
How do pre-orders work?
Order now at the pre-order price and we ship in mid-January. We email your tracking link the day it leaves.
Can I cancel a pre-order?
Yes. Cancel any time before it ships for a full refund.
Shipping & returns
Where do you ship?
Ireland and the rest of the EU. The US comes later.
Can I return an order?
Yes. You can return unopened products within 14 days of delivery for a full refund.
Products & skin
Is clarivé suitable for sensitive skin?
Every formula is fragrance free and built barrier first. Introduce one product at a time and patch test first.
Can I use clarivé during pregnancy?
Check with your doctor before starting any new active during pregnancy or breastfeeding.
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Still curious?
Our team answers every message within one working day.
EmailInfo@clarive.world
HoursMonday to Friday, 9 to 6 Irish time